FAQ – Vibrant and Alive Now

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Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We use Stripe as our merchant provider and accept most major credit cards.

What are the shipping charges for orders from the Online Shop?

Free shipping is included with our physical products as well as our digital products.

How secure is shopping in the Online Shop? Is my data protected?

We go to extreme measures to be sure all of your information stays private.

How fast will I be able to access my digital products?

For most, you will be able to access them immediately after your purchase is complete with the exception of the All Access Pass to the Vision Vault. You will be emailed with specific instructions as to how to access the Vision Vault and the monthly coaching calls.

Do I receive an invoice for my order?

Yes, an invoice will automatically be emailed to you after you complete your purchase.

What exactly happens after ordering?

You will see a DOWNLOAD button on the checkout page. Press it and then check the download section of your computer or phone.